Terms of Service – Litty Luxe

Last updated: January 14, 2026

Welcome to LittyLuxe. By accessing or purchasing from our website, you agree to the following Terms of Service:

1. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our Services.

2. Accounts

  • You are responsible for maintaining the confidentiality of your account details.
  • LittyLuxe is not liable for unauthorized use of your account.

3. Orders & Payments

  • All prices are listed in INR unless otherwise stated.
  • We reserve the right to cancel or refuse any order if fraud or misuse is suspected.
  • Discounts and promotions are subject to change without prior notice.

4. Shipping & Delivery

  • Orders are processed within 2–5 business days.
  • Delivery times may vary depending on location and courier services.

5. Intellectual Property

All content, designs, and products are the property of LittyLuxe. Unauthorized use is prohibited.

6. User Conduct

You agree not to misuse the Services, including fraudulent transactions, harmful activity, or violation of applicable laws.

7. Limitation of Liability

LittyLuxe is not responsible for indirect, incidental, or consequential damages arising from use of our Services.

8. Privacy

Your use of our Services is also governed by our Privacy Policy.

9. Changes to Terms

We may update these Terms at any time. Continued use of our Services constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of India.

Return & Exchange Policy – LittyLuxe

Last updated: January 14, 2026

We want you to love your LittyLuxe purchase. If you are not satisfied, here’s how returns and exchanges work:

1. Eligibility for Returns

  • Items must be returned within 7 days of delivery.
  • Products must be unused, unworn, and in original packaging.
  • Customized or sale items are non‑returnable.

2. Process

  • Contact us at support@littyluxe.com with your order number.
  • Once approved, ship the item back to our return address.
  • Customers are responsible for return shipping costs unless the item was defective.

3. Refunds

  • Refunds are processed within 7–10 business days after inspection.
  • Refunds will be issued to the original payment method.

4. Exchanges

  • Exchanges are subject to product availability.
  • If the requested item is unavailable, we will provide another item of equal value/price.
  • If no suitable replacement is available, a refund will be provided instead.

5. Damaged or Defective Items

  • If you receive a damaged or defective product, notify us within 24 hours of delivery.
  • To process your claim, please provide clear evidence such as photos or a continuous unboxing video showing the issue.
  • Once verified, we will offer either a replacement or a refund to your original payment method.
  • Claims submitted after 24 hours or without sufficient evidence may not be eligible.